Very disappointed with my first order with L&TB. I placed an order for this jacket on 11/5. At the time it said preorder ships 10/30. I wanted this for Christmas. End of November rolls around with no shipping confirmation or contact from the company even though my order said it would ship within 4-7 business days. Once I contacted the company they said it would be at their warehouse in a week which would have been approximately the last couple of days of November. By Dec 3 I had still not received shipping confirmation or word that there was a delay. Checked the website and the jacket now says preorder ships 12/5. I had hope but after receiving an email back they said they would receive the jacket until 12/12 and then after another email expressing my displeasure they said it wouldn’t be at their warehouse until 12/13. I pointed out that their website says different so whether they change it, who knows. Ultimately I asked for a refund. Even then I was only refunded $10 and had to email them again and then was finally sent an additional refund. What a headache and Disappointed is an understatement. So, if you plan on ordering this jacket, just know that the “preorder ships 12/5” is not true and it won’t be shipped until 12/13 because according to them that is when they will receive this jacket.
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